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Help

Have a look at the help topics below, if you cannot find an answer to a question you may Contact us.

1.This is my first time visiting After words, what can I do?
Upon arrival at After words you can:


  • View all public areas.

  • You can familiarise yourself with the purpose of After words.

  • You can read any entries that have been made public by other members.

  • You can view and read discussions in the Support forums.

  • You can navigate around After words.

  • To use After words you will need to register. Registering is free.

2.Why do I need to register to use After words?
After words offers many features which are personal and private. It deals with delicate human issues at a very sensitive time in people’s lives.


  • Registration is therefore required for security purposes.

  • Once registered, you can then use the many features relating to families, friends, associates and industry specialists.

3.How do I register?
Registration is a simple process.


  • The registration box is located on the front page.

  • Enter your first and last names.

  • Enter your email address twice. (For accuracy)

  • Enter your chosen password twice. (For accuracy)

  • Answer the security question.

  • Read and select you agree to After words terms and conditions.

  • Select register now.

  • A verification email will be sent to your email address.

  • When this email arrives you have two options.

  • You can select the verification link or use the verification code to validate your account.

  • When this is done you will be guided back to After words.

  • You will now see the login field with your email address already input.

  • Simply enter your password or Verification code in the field provided and you are now logged in.

  • Your account registration is complete.

  • You can use any feature of After words.

4.How do I login?
Logging in to your account is a simple process once you have registered.


  • Select the login option.

  • Enter your email address.

  • Enter your chosen password.

  • Select login.

  • You will now be logged in to your account and the home page becomes your profile page.
5.What is my profile page?
Your profile page is your control panel. From here you can:


  • Invite family, friends and associates who you may wish to include at this time.

  • Invite two or more Executors.

  • Edit your personal profile details.

  • Upload or edit your profile picture.

  • Read or send private mail to other After words users connected with you.

  • View and manage all of your After words activity.

  • Change your password.

  • Manage your friends and Executors.

  • Make Life journal entries.

  • Make Post life chronicle entries.

  • Read messages left on in Patient message boards

  • View your forum entries.

6.Why do I need to invite family, friends or associates?

  • After words’s principle endeavour is to preserve and make use of life’s knowledge for the benefit of those an individual chooses.


  • What an individual chooses to impart will be delivered discretely and privately to their chosen recipients at their own After words account.

  • The intended recipient will therefore be required to register an account at After words to ensure a members wishes are fulfilled.

    7.How do I invite family, friends and associates?
    Inviting those close to you at this time is a simple process. After words offers you many options to make this quick and efficient.


    • Log in to After words.

    • You are now at your profile page.

    • Select the Invite your friend’s option at the top of the page.

    • You can invite by personal email address only or

    • Invite by social organisations you may be associated with. (Facebook, Twitter, LinkedIn)

    8.How do I invite by personal email?
    Inviting friends, family or associates by private email is a simple process.


    • Login to After words.

    • You are now at your profile page.

    • Select the invite your friend’s option at the top of the page.

    • You will see the Invite by Email option.

    • In this field you can enter an email address or

    • A list of email addresses.

    • For lists of email addresses please ensure each email address is on a new line.

    • Select the Send Email Invites.

    • An invite will be sent to those individuals with a pre written invitation.

    • They can follow a simple link back to After words.

    • The process in now complete.

    • You can repeat this process as many times as you desire.

    9.How do I invite by Twitter?
    Inviting friends, family or associates by Twitter is a simple process if you have a Twitter account.


    • Log in to After words.

    • You are now at your profile page.

    • Select the invite your friend’s option at the top of the page.

    • You will see the Tweet on Twitter option.

    • Select this option.

    • Your Twitter account will open and request your login details.

    • Login to you Twitter account.

    • Your Tweet box will have a pre-written Tweet ready to be tweeted.

    • You can insert your own Tweet if you choose. (Beware the Twitter character restriction)

    • Your followers will be made aware of your invite when you action your Tweet.

    • The process is now complete.

    • You can repeat this process as many times as you desire.

    10.How do I invite by Facebook?
    Inviting friends, family or associates by Facebook is a simple process if you have a Facebook account.


    • Log in to After words.

    • You are now at your profile page..

    • Select the invite your friend’s option at the top of the page. .

    • You will see the Post of Facebook option..

    • Select this option..

    • Your Facebook account will open and request your login details..

    • Login to your Facebook account..

    • Facebook application allows you to: post on your wall, post on a friend’s wall, post in a group, post on your own page or send a private message to a selected friend..

    • Select your desired preference..

    • For your privacy and discretion, After words recommends sending a private message..

    • You can then select your chosen recipient using the Facebook method..

    • Type your chosen message in the Facebook field provided..

    • Finally you can select the Share option and your invite will be sent..

    • The process is now complete..

    • You can repeat this process as many times as you desire..

    11.How do I invite by LinkedIn?
    Inviting friends, family or associates by LinkedIn is a simple process if you have a LinkedIn account.


    • Log in to After words.

    • You are now at your profile page.

    • Select the invite your friend’s option at the top of the page.

    • You will see the Share on LinkedIn option.

    • Select this option.

    • Your LinkedIn account will open and request your login details.

    • Login to your LinkedIn account.

    • LinkedIn application allows you to: post to updates, post to groups or post to multiple individuals.

    • Select your desired preference.

    • For your privacy and discretion After words recommends sending private messages.

    • You can edit the text header by selecting the Edit option at the top of the LinkedIn invite application.

    • Type your chosen message in the LinkedIn field provided.

    • Finally you can select the Share option and your invites will be sent.

    • The process is now complete.

    • You can repeat this process as many times as you desire.

    12.What are Executors and why do I need them?
    Executors are trusted individuals responsible for activating a member’s Post Life Chronicles when an individual’s life journey is complete.


    • A minimum of two Executors are required for security purposes.

    • There is no maximum number of Executors a member can have.

    • Three Executors would cover most circumstances should one Executor be unable to perform the task.

    • Two or more Executors ensure a members Post life chronicles are not activated in error.

    • Executors can have additional responsibilities set by the member.

    • When a members account is activated all entries will be sent out at the dates determined by the member when the entries were originally created.


    Preserved knowledge is now being made useful for the benefit of other selected by a member.
    13.How do I invite someone to become an Executor?
    Inviting Executors is a simple process.


    • Login to After words.

    • You are now at your profile page.

    • Select Manage Friends & Executors

    • Select Invite Executor

    • The Invite Executor field is now open

    • Type in the name of the person you wish to invite in the Executor field

    • If they are current members of After words their name will scroll and you can select the desired person by selecting their name.

    • If they are not members of After words you can select the Invite them to join After words link that becomes visible if the member is not registered.

    • By selecting this option you can now invite a person as per previous Help on How to invite friends, family and associates.

    • The Executor invite will now be sent to your chosen recipient.

    • They can follow the invitation link back to After words and register.

    • They can Accept or Decline the invitation to be an Executor if they choose.

    • The process in now complete.

    • You can repeat this process as many times as you desire.

    14.What happens if my Executors do not activate an account?
    If an Executor does not activate a members Post life chronicles then:


    • The account will lay dormant and no information will be delivered on any of the dates as set by the now deceased member to their chosen recipients.

    • After words specifies two Executors for security purposes and more to cover other eventualities.
    15.Is there an option for an account to be activated in the event an Executor does not enable the Post life Chronicles?
    After words does have a failsafe for this scenario. After words is run by people passionate about the cause of preserving and making use of life’s knowledge for the benefit of others.

    In the event Executors fail in their duties the following procedure must be followed.


    • After words should be made aware of this circumstance.

    • You can do this via Contact Us facility.

    • After words will request proof of death as per the laws of the member’s country of residence.

    • After words will validate this information via the correct institutes in the member’s country.

    • When a satisfactory investigation is concluded After words will override the system and activate a members Post life chronicles for the benefit of the chosen recipients.

    • A nominal charge will be made to cover any costs associated with any investigation.

    16.What is My After words Activity?
    My After words Activity is simple to understand. In one panel it shows you:


    • Any entries you have created in your Life journals.

    • Any entries you have created in Post life chronicles.

    • Any patient messages you have received on the patient message board.

    • Any forum posts or discussions you have been engaged in.

    • This saves you time searching for your activity by having to use the search facility.

    • You can see everything relevant to you in this one panel at a quick glance.
    17.How do I Manage Friends and Executors?
    Managing Friends and Executors is a simple process.


    • Login to After words.

    • You are now at your profile page.

    • Select Manage Friends & Executors

    • The Manage Friends & Executors field is now open.

    • You will see: Invite friends / Invite Executors / Friends / Executors / Pending invitations.

    • Invite friends and Executors as per previous help on this topic.

    • Selecting friends shows you who you are connected too. You can add or remove if you desire.

    • Selecting Executors shows who your Executors are. You can add or remove if you desire.

    • Selecting Impending Invites shows who has invited you in any capacity. You can accept or decline if you choose.

    18.How do I change my password?
    Changing your password is a simple process:


    • Login to After words.

    • You are now on your profile page.

    • Select Change Password.

    • Enter you current password.

    • Enter your new password twice.

    • Select Change password

    • The process is now complete. When you logoff you will need to login using your new password.

    • You can repeat this process as many times as you desire.

    19.How do I change my profile picture?
    Changing your profile picture is a simple process.


    • Login to After words.

    • You are now at your profile page.

    • Select Change Profile Picture

    • Click select on Select and Image

    • Browse to the desired image you wish to use

    • Select it, then click Upload Picture

    20.How do I edit my profile?
    To edit your profile is a simple process.


    • Login to After words.

    • You are now at your profile page.

    • Select Edit Profile

    • The Edit Your Profile field is now open

    • You can change your user name for privacy purposes.

    • You can enter your date of birth if you desire.

    • You can add information in the About Me field if you desire.

    • When complete you simply select Save Changes

    • The process is now complete and you have changed your profile information.

    • You can repeat this process as many times as you desire.

    21.What can I do now I have registered, logged in and sent out invitations?

    • After words is yours and it is about you and what you wish.

    • Take some time to familiarise yourself with each option.

    • There is no rush.

    • Visit the support forums and introduce yourself if you decide.

    • When you are ready you can start where you feel most comfortable.

    22.What is navigation?
    Navigation is a simple term used to describe getting about, exploring options and knowing where each option is.

    We have made this a simple process by placing current options at the top of the page in the blue banner.


    • Above this banner there are three further options allowing you to:

    • Access your mail.

    • Return to your profile page (control panel)

    • Logout

    23.How do I return to my profile page?

    • You return to your profile page by selecting the option My Profile at the top of the page or

    • Select the Home tab located to the left of the tool bar.

    24.How do I logout?
    You logout by selecting the Logout option the top of the page.
    25.What happens when I logout?

    • When you logout you will be returned to the home page.

    • You will be required to login in to use the system again.

    26.Why can I see the Private message option at the top of the page?

    • This has been created to save time.

    • This option by passes the profile page and takes individuals directly to their messaging area for their convenience.

    27.What are Life Journals?
    The caregiving industry will advise individuals at this stage in life to keep journals or diaries.

    Firstly keeping a journal of your thoughts, feelings, emotions, stories or memories can be great fun and secondly they are well known for the therapeutic benefits to all parties.

    They become timeless reading and highly cherished.

    After words Life journals provide individuals with a safe and secure location to create their memoirs. They can:


    • Make as many entries as they wish.

    • Keep entries private for their own personal reflection.

    • Post any entry now.

    • Post any entry later.

    • Post any entry later at a date or time specified from outset.

    28.How do I create an entry in Life journals and Post life chronicles?
    Creating Entries is a simple process in both Life journals and Post life chronicles

    Given the importance of Life journals and Post life chronicles the Information centre allows individuals to decide where they make their entry and on what basis.


    • Login to After words.

    • You are now at your profile page.

    • Select Life journal or Post Life chronicle.

    • Select Add Entry.

    • The Information centre will now open.

    • Input your chosen title for your entry.

    • Create your entry in the text field.

    • When complete you can choose to Post now or Post Later

    • Post now will make your entry immediately visible and public in your Life journal.

    • Post Later allows you to select the date and time you wish the information posted.

    • You can choose to post your entry in your Life Journal or your Post Life chronicle.

    • You can choose not to post your entry yet.

    • Selecting Add Entry at this stage will post the information or deal with the information on the basis you selected.

    • At any stage you can cancel and return to the previous page by selecting this option.

    • All your entries will be visible to you in your profile within the My After words activity field

    • The process is now complete.

    • You can repeat this process as many times as you desire.

    29.How do I edit mistakes after I have posted a Life journal entry?

    • Find the Journal you wish to edit

    • Click the edit button

    • Make the changes

    • Click Save

    30.I have changed my mind, how do I make a Life journal entry private once it is posted?

    • Find the Journal you wish to edit

    • Click the edit button

    • Make the changes

    • Click Save

    31.How do I make a Life journal entry visible to my friends only?

    • Find the post you want to change

    • Click edit

    • Make the changes you wish

    • Click Save

    32.How do Life Journals work?
    Using life journals is a simple process.

    An account has a life journal automatically.


    • Login to After words.

    • Select Life journal

    • Select Add Entry

    • This opens the Information Centre marked New Journal Entry

    • Input your chosen title of the new entry.

    • Create your entry in the text box.

    • When complete you can choose to: post now / post later on a specified date or time / not post yet (keeping your entry private) / post to life journal or post life chronicles.

    • Selecting Add Entry at this stage will post the information or deal with it on the basis you selected.

    • At any stage you can cancel and return to the previous page by selecting this option.

    • The process is now complete.

    • You can repeat this process as many times as you desire.

    33.Do I have to use the Life Journals?

    • No. There is no right or wrong.

    • It is important you feel comfortable to do what you desire and when you feel ready to do so.
    34.What are Post Life Chronicles?
    The caregiving industry will advise individuals at this stage in life to:

    Impart their love, guidance, knowledge, humour, wisdom, well wishes, life lessons etc. for the benefit of children, partners or friends and for set dates in the future.

    This is not a new practise but is well known for the therapeutic benefits to all parties.

    After words Post Life Chronicles provides individuals with a safe and secure location to preserve and make use of their life’s knowledge for the benefit of their family, friends or associates at selected dates in the future. They can:


    • Select two trusted people to activate your account at the correct time. (See Executor Help)

    • Leave information for as many recipients as they wish.

    • Make as many entries as they desire.

    • Choose the future date they wish a recipient to receive their information.

    • Choose a future time they wish a recipient to receive their information.

    35.How do Post life chronicles work?
    Using Post life chronicles is a simple process and After words has created Topics to stimulate an individual’s thought process. These Topics are suggestions only and are by no means exhaustive.

    Your Post life chronicles are about preserving and passing on your life’s knowledge for those you choose in the hope it benefits their lives in the future.

    This option is limited only by you and your imagination and solely for the benefit of those you choose.

    Post life chronicles is our term for age old practises. The act of leaving information intended to benefit others brings about great comfort and assists with the natural healing process in a time of loss.

    It offers a continued link to the familiar whilst allowing perspective and choice over how to tackle life’s issues as life unfolds for others.

    The greatest gift in humanity is setting an individual free by giving them guidance or choice.
    What is important is the link to those they loved and lost. What they do with this information is their choice.


    • Login to After words

    • Select Post life chronicles

    • Select Add entry or Topic (as implied).

    • The Information centre will now open.

    • Select your desired recipient. (Son, Daughter, Partner, friend or associate)

    • Amend pre-populated Topic to suit your taste.

    • Input your desired title

    • Input the desired information you wish delivered in the future.

    • Select the Day / Month / Year / Time you wish your information to be made available.

    • Enter any instructions to your Executors if required. (E.g. unknown events marriage, childbirth etc.)

    • Select Publish to Post life chronicle

    • Select Add entry.

    • Your information is set to be delivered to your recipient at the future date you chose when your Executors have activated your Post life chronicles.

    • The process is now complete.

    • You can repeat the process as many times as you desire.

    36.Do I have to use Post life chronicles?

    • No. There is no right or wrong.

    • It is important you feel comfortable to do what you desire and when you feel ready to do so.

    37.What is the Message Board?
    Message Boards allow you to offer support and positivity for the emotional wellbeing of others.

    It is the selfless act of making another feel better by wishing them well. The mutual benefits of this single humane act are well known.

    This area is the one area not specified for those at end of life. All people need emotional support and encouragement when in treatment.

    The Message Board is the bridge between privacy, discretion and busy schedules which allow family, friends and associates to communicate positive messages directly to individuals currently in difficult times.

    It allows you to stay in touch and boost their morale and let them know how much they mean to you or those closest to them. It allows you to do this in a private or public way.

    Universally all people value those they love and know. At this time in life many individuals do not wish to be visited for their own personal reasons.

    They do however wish contact with those they love and are close too.
    38.How do I create a message board for someone I know?

    • Click Message Board

    • Click add message and type the name of the person you wish to leave a message for

    • Type the message and add a picture you feel they would enjoy

    • Click add message

    39.Can I invite friends and family to post messages in the Message Board area?
    Inviting friends and family to contribute in a positive way to an individual’s Message Board is a simple process.


    • Login to After words.

    • You are now at your profile page.

    • Select Patient Message Board located in the tool bar above.

    40.What are the Support Forums?
    Forums are a place where people can talk, chat and discuss any topic. They have become widely popular with the growth of the internet.

    People can discuss any topic at any time of day with members form any country around the world.

    After words fully supports the practise of talking, sharing, debating or discussing issues relevant to the ethics of sharing knowledge, experiences, advice and the giving or receiving support.

    They are of enormous value to the emotional welfare of people at any level of life.
    41.How do I chat in the Support Forums?
    Chatting in the After words support forums is a simple process.


    • Login to After words.

    • You are now at your profile page.

    • Select Support Forum on the tool bar located above.

    • Scroll down until you see a Topic that may be of interest to you.

    • Select that topic and that forum will open.

    • There may be many discussions contained within that forum area.

    • Select the one that interests you.

    • That Topic is now open.

    • You can read the Originators comments on that topic and the replies to that topic.

    • To offer your input you can select Add Reply.

    • The message field will now be open.

    • Give your Input in the text field.

    • When complete you can decide to add your reply anonymously or under your profile name.

    • Once you have decided upon this you simply Add Reply and your input to the chat has been posted in that forum area.

    • You can revisit this area or add further input at any time you choose.
    42.Can I create my own Discussion or Topic in the Support Forum area?
    Creating your own discussion or Topic in After words support forums is a simple process.


    • Login to After words.

    • You are now at your profile page.

    • Select Support Forum on the tool bar located above.

    • Go to the area you wish to create your discussion or topic.

    • Select Add Discussion.

    • The New Discussion field will now be open.

    • Enter the Title of your new discussion.

    • Enter the Text and Content of your new discussion in the text field.

    • When complete you can decide to create the discussion anonymously or under your profile name.

    • When decided upon you simply select Add Discussion and the process is complete.

    • Other will now see your discussion and can reply or chat at their discretion.

    • You can revisit this area or add further input at any time you choose. It is after all your discussion.

    43.Why do I see specialist organisations in the Support Forums?
    Industry specialists and caregivers are enormously passionate about what they do.


    • They assist individuals, families, friends and associates at the most challenging time in human life.

    • The industry is there to support individuals and all those associated with individuals at this stage of life.

    • After words is very proud to facilitate an arena where both individuals and specialist can communicate together.

    44.Can I chat and discuss topics with the caregivers and specialists in the Support Forums?
    Yes you can.


    • This is what they are here for.

    • You can do more than just chat with the industry specialists and caregivers. They each have their own forum areas; you can open a new discussion within their forum area.

    • They would be delighted to assist, discuss, chat and communicate with you.

    45.Why did I end up on another site when I selected another companies Logo?

    • After words fully supports those who offer their input and guidance for the benefit of individuals or families and friends of individuals at a very delicate time in life.

    • After words wishes to raise awareness as to various industry plights and bring about a sense of community by promoting the ideals of others.

    • By placing the industry specialists and caregivers in the same arena as those they serve the industry can raise awareness as a collective for this delicate area in the hope of raising standards for the benefit of all parties.

    46.What are partners?

    • Partners are industry specialists, charities, hospices or individuals with personal experience in end of life matters that After words has connected with.

    • After words seeks to build the collective for the purposes of raising awareness to the many challenges the industry faces.

    • A million ants make a louder noise than that of one soldier.

    47.What is search for and how do I use it?
    Using the search facility is a simple process. You will see the search facility in Life journals, Post life chronicles and Patient message boards.

    It allows you to input the name of people you know and find their entries quickly and efficiently.


    • Login to After words.

    • Enter the name of the person you seek in the search text field

    • Select Go

    • Any entry the individual has made public will now be visible to you.

    • Each entry allows you to: See their profile by selecting their name / see all entries they have made by selecting All entries etc. or read the full message by selecting View this etc.

    • If you partial search names then any individual with the same name will be visible.

    • Select the person you desire to see their entries only.

    48.What is “Private message” and how do I use it?
    Using the Private message facility is a simple process. It allows you to send private mail to other After words members who you are connected too or have been invited to After words.


    • Login to After words.

    • You are now on your profile page.

    • Select Private messages.

    • Your Private message panel shows you: All mail / Received mail / Sent mail / New message

    • Select New message.

    • New private message field opens.

    • Type the name of the person you wish to message. You will see the names of those you are connected with scroll as you type.

    • Select the desired person.

    • Enter your message in the text field.

    • Select Add message.

    • You message has now been sent.

    • Select Return to private messages or another option of your choosing.

    • You can cancel the process at any time by selecting Cancel

    • The recipient will receive an email notifying them they have a message at After words.

    49.How do I delete old private messages from my profile?

    • Click the delete button for the message you wish to delete

    50.How do I connect to other After words users?
    Goto your profile and click the Manage Friends & Executors